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There is
a known incompatibility between WindowBlinds and all our products (except
Juggle Mouse). The problem has been identified on 10/30/2002; a workaround
is available.
The incompatibility
will occur if you use the following software components:
- Windows
XP SP1 (there were reports of problems with other versions of Windows)
- WindowBlinds
3.0 to 3.5 - the problems doesn't occur under WindowBlinds 4.0 or higher
- All our
products (except Juggle Mouse)
What happens
Impossibility to configure or access any of our software via the Integrator.
For example, if you double-click the Integrator and click "Main Menu"
to configure AntiCrash, the Integrator will close and AntiCrash won't
load.
Fixing the
problem
Because of the nature of the problem, the only way to fix it is to setup
WindowBlinds to ignore our products. To do so, please follow the instructions:
- Open the
Start Menu > Settings > Control Panel. Then, open Display and click
on the "Appearance" tab.
- Click on WindowBlinds.
- Click Per Application.
- Click Add per application setting, then choose "Select from disk".
- Select all Dachshund products you might have; by default, they are installed
in C:\Program Files\Dachshund Software.
- Under Total Exclusion, check "Ignore this application and do not
skin it".
Additional
troubleshooting
If, even after following the instructions, you still have trouble with
our software, e-mail
us and please let us know exactly what doesn't work. Thanks!
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